~Individual and Family Life, Individual and Family Support Services
Ontario Disability Support Program
Office phone: 416-325-0500
Toll-free phone 1-888-789-4199 Information Line
TTY phone 1-800-387-5559
Fax: 416-325-0613
Web site: www.cfcs.gov.on.ca/CFCS/en/programs/IES/
Address: Toronto Region, 477 Mount Pleasant Rd, 3rd Fl, Toronto, ON, M7A 1G1
Location (Intersection): Toronto North (Mount Pleasant Rd-Millwood Rd)
Ward: St Paul's (Ward 22)
Officers Pat Bader, Program Manager
Vickie Lowery, Program Coordinator
Hours: Mon-Fri 8:30-5
Languages of service: English ; French
Eligibility: Income Support
- Adults 18 years and over with a verified physical or mental disability expected to last a year or more
- the disability must make it difficult to care for self, go into the community or work
- must be resident of Ontario and be financially eligible,
- persons may also qualify if any of the following apply:
- in receipt of disability benefits under the Canada Pension Plan (CPP)
- 65 years and over and not eligible for Old Age Security (OAS)
- live in a psychiatric facility
- live in a facility under the Developmental Services Act or in a home under the Homes for Special Care Act
- are about to turn 18 and currently receive assistance for Children with Severe Disabilities Benefit (formerly Handicapped Children's Benefit)
Employment Support
- Persons 16 years and over with a physical or mental disability expected to last a year or more
- the disability must make it difficult to find or keep work
- must be a resident of Ontario willing and able to work in Canada
How to apply: Apply by phone, letter or in person to the nearest local office (see branch records) - applications for Employment Support are also available on web site; persons in need of immediate assistance should apply for Ontario Works -- see separate entry Toronto Community and Neighbourhood Services, Social Services Division
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms, braille and tone elevators with lowered buttons, designated parking
Service description: Income Support
- Support includes drug card for prescribed drugs
- mobility devices, batteries and repair
- dental care
- vision care benefit and hearing aids
- home repairs
- health related benefits
- extended health benefits
- Community Start-Up and Maintenance Benefit (CSUMB) -- assistance for persons with disabilities who need to move, pay rent arrears in order to avoid being evicted, or pay utility arrears or reconnection fees, or assist with costs associated with discharge from an institution or move due to family violence
- heating allowance
- assistive devices
- guide dogs
- utilities
- Employment Start-Up Benefit
- child care costs
- Mandatory Special Necessities -- includes diabetic supplies, surgical supplies and dressings, transportation to medical treatment if cost exceeds $15 in a month
- Special Diet Allowance may be available
Employment Support
- Provides goods and/or services to remove barriers to competitive employment and to assist people with disabilities to attain competitive employment goals available on a voluntary basis
- may include the following goods and services -- employment planning and preparation
- grooming costs
- skills training
- job placement
- self employment assistance
- adaptive technologies for training/employment
- books, supplies
Welfare Fraud Hotline 1-800-394-7867 -- collects information on possible fraudulent use of financial assistance and forwards to issuing level of government
Developmental Services -- funding and service system management to community programs providing residential community support services to persons with developmental disabilities
Violence Against Women Programs (VAWP) -- funding and service system management to community programs, shelters and counselling services supporting violence against women prevention initiatives
Interpreter/Intervener Services -- funding to community agencies
Special Services at Home (SSAH) -- provides funds to families for the purchase of in-home supports related to parent relief and skills development
- eligibility -- children 18 years and under with physical disabilities living in the family home
- children and adults with developmental disabilities living in the family home
Assistance for Children with Severe Disabilities Benefit (ACSD) (formerly Handicapped Children's Benefit) -- provides funds to families who have children under 18 years with physical and developmental disabilities
- monthly amount depends on severity of disability, family income and special costs incurred related to the disability
Organization type: Provincial Government
Subjects: Assaulted women; Assistive devices; Coordinating organizations; Disabilities; Disability benefits; Employment; Financial assistance; Financial programs; Fraud; Funding; Home support; Job placements; Mental health; Physical disabilities; Seniors; Social assistance; Vocational counselling; Vocational rehabilitation
Central Toronto Social Services
Office phone 416-397-1800 Switchboard ; 416-397-5100 Intake
Toll-free phone 1-888-465-4478 Intake ; 1-800-808-2268 Interactive Voice Response (IVR)
TTY phone 416-392-2594
Fax 416-392-1801
Web site www.toronto.ca/socialservices/index.htm
Address 150 Eglinton Ave E, Ste 900, Toronto, ON, M4P 3E2
Location (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward St Paul's (Ward 22)
Officers Grace Nalbandian, Manager, Social Services
Contacts Lorella DeSousa, Community and Labour Market Manager
Hours Mon-Fri 8:30-4:30
Area served Central Toronto
Languages of service English
Eligibility Youth and adults 18 years and over in financial need, including seniors, and employable youth 16 or 17 who cannot live at home but are attending school or seeking employment * serves those living in postal code areas: M4P, M4R, M4S, M4T, M4V, M5N, M5P, M5R, M6B, M6C, M6E
Physical access Wheelchair accessible building including main entrance and barrier free washrooms * braille elevator, lowered buttons
Service description
- Delivers the Ontario Works program
- provides employment supports and financial assistance
- for more detail see main record for Toronto
Social Services Division
Organization type Regional Government
Subjects Assistive devices; Computers; Dental services; Drugs; Emergency financial assistance; Fax machines; Financial assistance; Food; Free services; Internet access; Job search training; Photocopiers; Seniors; Social assistance; Telephones; Vision aids
Office phone: 416-489-2500
Toll-free phone: 1-888-314-6622
Fax: 416-489-7533 ; 1-888-576-3237
E-mail:
Web site: www.vha.ca
Address: 170 Merton St, Toronto, ON, M4S 1A1
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)
Officers: Carol Annett, President and Chief Executive Officer
Office phone: 416-534-8461
Fax: 416-534-8860
E-mail:
Web site: www.stalbansclub.ca
Address: 843 Palmerston Ave, Toronto, ON, M6G 2R8
Location: (Intersection) Toronto North (Bathurst St-Dupont St)
Ward: Trinity-Spadina (Ward 20)
Officers: Chris Foster, Executive Director
Hours: Mon-Fri 8 am-10 pm; Sat-Sun 9-5
Area served: Davenport Rd-Harbord St; Spadina Ave/Rd-Ossington Ave
Languages of service: English
Eligibility: Children, youth and young adults 5-24 years
How to apply: Call or drop in
Fees: Membership -- individual $20, youth $5, family $65 per year
Physical access: Wheelchair accessible building, lowered elevator buttons, entrance close to parking
Service description: Social and recreation programs
- day camps
- after school clubs
- homework clubs
- computer clubs
- substance abuse prevention
- leadership training
- literacy
Other services include tutoring, peer mentorship, family resource program
Organization type: Non Profit ; United Way ; Registered Charity
Subjects: Alcoholism; Children; Day camps; Drug addiction; Friendship services; Leadership training; Literacy instruction; Parent and child programs; Recreation; Tutoring; Young adults; Youth
Record ID MET1629
Last complete update: 2006-03-13
Last modification date: 2007-03-15
Office phone: 416-927-7171
Fax: 416-961-2512
Web site: www.ppt.on.ca
Address: 36B Prince Arthur Ave, Main Fl, Toronto, ON, M5R 1A9
Location: (Intersection) Toronto North (Avenue Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)
Hours: Scheduled appointments -- Mon-Tue, Thu-Fri 10-4; Wed 10-12 noon
- drop-in, no appointments necessary -- Mon-Thu 4-8, Fri 4-7
Office phone: 416-961-3200
Web site: www.spiderbytes.ca
Mail Address: 36B Prince Arthur Ave, Main Fl, Toronto, ON, M5R 1A9
Hours: Mon-Wed 4-9 pm, Sat-Sun 12 noon-6 pm
Languages of service: English
Eligibility: Youth 13-16 years
Service description: Confidential telephone information and referral on sexual health issues by trained peer volunteers
Organization type: Non Profit ; United Way ; Registered Charity
Subjects: AIDS; Family planning; Pregnancy; Sexuality; Sexually transmitted diseases; Youth
Office phone: 416-653-5381
Fax: 416-653-7984
E-mail:
Web site: www.nativechild.org
Address: St Michael and All Angels Church, 611 St Clair Ave W, 2nd Fl, Toronto, ON, M6C 1A3
Location: (Intersection) Toronto North (Bathurst St-St Clair Ave W)
Ward: St Paul's (Ward 21)
Officers: Kim Kirkley, Manager
Hours: Mon-Thu 8:30-11, 1-2:30
Office phone: 416-964-9087
Fax: 416-964-2111
E-mail:
Web site: www.ncct.on.ca
Address: 16 Spadina Rd, Toronto, ON, M5R 2S7
Location: (Intersection) Toronto North (Spadina Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)
Officers: Larry Frost, Executive Director
Office phone: 416-482-3023
Crisis phone: 416-638-7800
Fax: 416-482-3014
E-mail:
Web site: www.jfandcs.com
Address: 196 Keewatin Ave, Toronto, ON, M4P 1Z8
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: Don Valley West (Ward 25)
Officers: Mark Mingail, Manager, 416-482-3023 ext 24
Office phone: 416-923-7440
Fax: 416-489-7632
E-mail:
Web site: www.delisleyouth.org
Address: 45 Hillsdale Ave E, Toronto, ON, M4S 1T4
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: St Paul's (Ward 22)
Contacts: Gail Wilson, Supervisor, 416-482-0081 ext 242
Languages of service: English
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