Information Services


Canadian Red Cross - Toronto Region - First Contact Program

Office phone: 416-480-2500 Crisis phone 416-771-9540 After hours emergencies
Fax: 416-480-2777
Web site: www.redcross.ca
Address: 1623 Yonge St, Toronto, ON, M4T 2A1
Location: (Intersection) Toronto North (Yonge St-St Clair Ave E)

Canadian Cancer Society - Toronto Region - Central Toronto Unit Office

Office phone: 416-485-0222
Fax: 416-485-0223
E-mail:
Web site: www.cancer.ca
Address: 20 Holly St, Ste 101, Toronto, ON, M4S 3B1
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: St Paul's (Ward 22)
Contacts: Bonnie Ashawasega, Unit Manager
Hours: Mon-Fri 9-5
Languages of service: English
How to apply: Self referral
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Peer support
  • information
  • transportation
  • for more details see main record for Canadian Cancer Society, Toronto Region
Organization type: Non Profit, Registered Charity
Subjects Cancer; Family support; Information and referral; Transportation
Other Services See List
Record ID MET1439
Last complete update 2007-11-20
Last modification date 2008-03-31

Canadian Cancer Society - Toronto Region

Office phone: 416-440-3330
Fax: 416-440-3331
E-mail:
Web site: www.cancer.ca
Address: 20 Holly St, Ste 200, Toronto, ON, M4S 3B1
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: St Paul's (Ward 22)
Officers: Kathy Fairbarns, Interim Regional Director
Hours: Mon-Fri 9-5
Languages of service: English
How to apply: Self referral
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms on first and third floors
Service description: Cancer Information Service 1-888-939-3333, Monday-Friday 9-6
  • Peer Support 1-800-263-6750 -- group, face to face, and telephone peer support, including program for mastectomy and lumpectomy patients
  • matches people with cancer and their caregivers with trained volunteers who have had similar experiences
  • volunteer transportation to and from treatment centres may be available
  • information pamphlets, videos, displays, speakers, seminars
  • Smoker's Helpline 1-877-513-5333, Monday-Thursday 9 am-9 pm, Friday 9-5 -- information, advice and support
  • Man to Man -- prostate cancer peer support group
  • Side by Side 416-932-8820 -- women's group
Organization type: Non Profit, Registered Charity
Subjects Cancer; Family support; Information and referral; Smoking; Transportation
Other Services See List
Record ID MET0158
Last complete update 2007-12-10
Last modification date 2008-04-01

Midaynta Community Services

Office phone: 416-544-1992
Fax: 416-440-3379
E-mail:
Web site: www.midaynta.com
Address: 1992 Yonge St, Ste 203, Toronto, ON, M4S 1Z7
Location: (Intersection) Toronto North (Yonge St-Millwood Rd)
Ward: St Paul's (Ward 22)
Officers:
Ibrahim Absiye, Executive Director
Mohamed Tabit, Program Manager
Hours: Mon-Tue, Thu-Fri 9-4:15; Wed 9-8
Area served: City of Toronto and vicinity
Languages of service: English, Somali, translation of documents -- Arabic, Italian, Romanian, Somali
How to apply: Call or drop in
Fees: None
Physical access: Wheelchair accessible with barrier free washrooms -- call for details
Service description: Assists in completion of sponsorship and landing forms
  • monitors sponsorship and immigration cases
  • follow up representation in Canada and overseas
  • settlement and orientation
  • referrals
  • general counselling
  • translation and interpretation
  • employment counselling
  • documentation
  • housing assistance
  • integration assistance
  • family violence and child welfare counselling
  • youth leadership development
  • youth sports and recreation
  • seniors services
Job Search Workshops (JSW) -- for new immigrants and Convention refugees, legally entitled to work in Canada - 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking - extensive individual assistance Organization type: Non Profit
Subjects Counselling; Employment; Family counselling; Family violence; Form filling; Housing facilities; Immigrants; Immigration; Information and referral; Interpretation; Job search training; Leadership training; Official documents; Orientation; Recreation; Refugees; Resumes; Seniors; Settlement services; Somali community; Sponsorship; Translation; Vocational counselling; Youth
Record ID MET2766
Last complete update 2007-01-24
Last modification date 2008-03-31

Adoption Council of Ontario

Office phone: 416-482-0021
Fax: 416-482-1586
E-mail:
Web site: www.adoptontario.ca
Address: 3216 Yonge St, Unit 2, Toronto, ON, M4N 2L2
Location: (Intersection) Toronto North (Yonge St-Lawrence Ave E)
Ward: Eglinton-Lawrence (Ward 16)
Officers: Kristen Maynard, Program Manager,
Hours: Monday - Friday 9:30pm - 4.30pm
Area served: Ontario
Languages of service: English
How to apply: Appointments preferred
Fees: Annual membership fee -- $35
Physical access: Not wheelchair accessible
Service description: Adoption Resource Centre
  • telephone information and support line
  • how-to-adopt sessions for prospective adoptive parents
  • search and reunion information for adoptees and birth parents
  • counselling and support for adoptive families, adopted persons and birth relatives
  • workshops, forums
  • library
  • newsletter
  • information also available at www.adoption.on.ca
Organization type: Non Profit, Registered Charity
Subjects: Adoption; Special libraries
Record ID: MET3378
Last complete update: 2007-10-03
Last modification date: 2008-03-31

Canada. Veterans Affairs Canada - Bureau of Pensions Advocates

Office phone: 416-973-9348
Fax: 416-973-6818
Web site: www.vac-acc.gc.ca
Address: Sunnybrook Health Sciences Centre, 2075 Bayview Ave, Kilgour Wing, Toronto, ON, M4N 3M5
Location: (Intersection) North York Central (Bayview Ave-Lawrence Ave E)
Ward: Don Valley West (Ward 25)
Hours: Monday - Friday 8:30am - 4:30pm
Languages of service: English, French
Eligibility: Veterans and dependents
  • Regular Force service personnel
  • Royal Canadian Mounted Police
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description: Free legal assistance in the form of counselling, case preparation and representation for appeals respecting pensions for death and disability from military service
Organization type: Federal Government
Subjects: Appeals; Disability benefits; Legal information; Survivors benefits; Veterans programs Other Services See List
Record ID: MET3147
Last complete update: 2007-11-27
Last modification date: 2008-03-31

East York/East Toronto Family Resources - Healthy Beginnings for Healthy Babies - Thorncliffe Park Drive

Office phone: 416-686-3390 ext 334
E-mail:
Web site: www.eyetfrp.ca
Address: Jenner Jean Marie Community Centre, 48 Thorncliffe Park Dr, Toronto, ON, M4H 1J7 Mail Address 947 Queen St E, Toronto, ON, M4M 1J9
Location: (Intersection) East York (Thorncliffe Park Dr-Overlea Blvd)
Ward: Don Valley West (Ward 26)
Officers: Hawa Ashna, Coordinator
Hours: Tue 1-3:15
Area served: East York
Languages of service: Bengali, English, Hindi, Urdu, occasional Chinese (Mandarin) - interpreters arranged for other languages
Eligibility: Pregnant women
  • new parents
  • caregivers
How to apply: Drop in or call
Fees: None
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Family resource centre
  • prenatal and postnatal support
  • information on nutrition, family health, infant development, and community resources
  • parent and caregiver support groups
  • guest speakers
Organization type: Non Profit, Registered Charity
Subjects: Nutrition; Parenting support; Postnatal care; Prenatal care; Special libraries
Other Services: See List
Record ID: MET5364
Last complete update: 2006-10-12
Last modification date: 2008-03-31

Ontario March of Dimes

Office phone 416-425-3463 ; 416-425-DIME
Toll-free phone 1-800-263-3463
Fax 416-425-1920
E-mail
Web site www.marchofdimes.ca
Address 10 Overlea Blvd, Toronto, ON, M4H 1A4
Location (Intersection) East York (Millwood Rd-Overlea Blvd)
Ward Don Valley West (Ward 26)
Officers
Andria Spindel, President and Chief Executive Officer
Glenn Manderson, Vice President of Corporate Resources
Contacts Ruth Kapelus, Public Relations Coordinator
Hours Monday - Friday 9:00am - 4:30pm
Area served Ontario
Languages of service English ; French
Eligibility Children and adults with physical disabilities
Physical access Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description Variety of services including:
DesignAbility ext 227 -- skilled volunteers develop assistive aids not available in the marketplace
Home and Vehicle Modification Program 1-877-369-4867 or 1-877-369-HVMP -- financial assistance (up to $15,000) to Ontario residents 18 years and over with ongoing mobility impairments, their families or landlords
  • in partnership with the Government of Ontario
Post Polio Program ext 227 -- support for polio survivors
  • information on post-polio syndrome
Recreation Programs ext 227 -- outings, day trips, holiday programs

Also serves as provincial office Organization type Non Profit ; United Way ; Registered Charity Subjects Assistive devices; Attendant care; Employment; Financial assistance; Home adaptations; Literacy instruction; Physical disabilities; Polio; Recreation; Vehicle adaptations Other Services See List Record ID MET0795 Last complete update 2007-09-19 Last modification date 2008-03-31

Ontario March of Dimes - Stroke Recovery Program

Office phone: 416-425-3463 Toll-free phone 1-888-540-6666
Fax: 416-425-1920
E-mail:
Web site: www.marchofdimes.ca
Address: 10 Overlea Blvd, Toronto, ON, M4H 1A4
Location: (Intersection) East York (Millwood Rd-Overlea Blvd)
Ward: Don Valley West (Ward 26)
Contacts: Sarah St John
Hours: Mon-Friday 9-4:30 - messages checked after hours, holidays
Area served: Canada
Languages of service: English, French
Eligibility: Stroke survivors, their families and caregivers, health care professionals
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description: Information and referral
  • information packages
  • support groups
Organization type: Non Profit, United Way, Registered Charity
Subjects: Strokes
Other Services: See List
Record ID: MET6333
Last complete update: 2007-09-19
Last modification date: 2008-03-31

Thorncliffe Neighbourhood Office

Office phone: 416-421-3054
Fax: 416-421-4269
E-mail:
Web site: www.thorncliffe.org
Address: 18 Thorncliffe Park Dr, Toronto, ON, M4H 1N7
Location: (Intersection) East York (Thorncliffe Park Dr-Overlea Blvd)
Ward: Don Valley West (Ward 26)
Officers: Jehad Aliweiwi, Executive Director
Contacts: Faiza Kaka, Office Manager
Hours: Monday - Wednesday, Friday 9-5; Thursday 9-8; Saturday 10-3
Area served: Thorncliffe Park area and East York
Languages of service: Arabic, Bengali, Chinese (Cantonese), Chinese (Mandarin), Croatian, Dari, English, Farsi, French, Gujurati, Hindi, Pashto, Polish, Punjabi, Russian, Serbian, Somali, Tamil, Urdu
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Multiservice neighbourhood centre
  • multicultural focus
  • information and referral
  • services for newcomers including settlement and interpretation services
  • Newcomer Outreach Program for Seniors
  • family resource centre
  • child care registry
  • family mental health counsellor
  • family violence worker
  • support groups including Women Survivors of Domestic Violence, child care provided
  • income tax clinic
  • access to computer, printer, typewriter and fax
  • public education
  • participates in LINC (Language Instruction for Newcomers to Canada), upon assessment by YMCA of Greater Toronto -- see separate entry
  • Settlement and Education Partnership in Toronto (SEPT) -- outreach program based in elementary and secondary schools from mid-August to end of June, and in libraries and social service agencies from July to mid-August
  • homework club
  • Job Search Workshops (JSW) -- for landed immigrants and Convention refugees, legally entitled to work in Canada
  • job search techniques workshops, covering skills identification, resume preparation, job applications, interview skills, labour market information, e-mail and Internet
  • offered Tuesdays and Thursdays 4:30-8:30 for 2 weeks
  • Employment Assistance Program -- for community members who are employed 20 hours or less
  • individual employment action plans
Local lead agency for Ontario Early Years Centres
Organization type: Non Profit, United Way, Registered Charity
Subjects: Assaulted women; Child care; Community centres; Computers; Counselling; English as a second language; Family counselling; Family violence; Fax machines; Immigrants; Income tax clinics; Internet access; Interpretation; Job search training; Outreach; Parent and child programs; Reduced cost services; Refugees; Registries; Resumes; Seniors; Settlement services; Tutoring; Typewriters; Vocational counselling
Record ID: MET1122
Last complete update: 2008-01-29
Last modification date: 2008-04-21
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