Families and Individuals Needing Support


Centennial Infant and Child Centre - Child Care for Children with Special Needs

Office phone: 416-935-0200
Fax: 416-935-0300
Web site: www.cicc.on.ca
Address: 1580 Yonge St, Toronto, ON, M4T 1Z8
Location: (Intersection) Toronto North (Yonge St-St Clair Ave W)
Ward: St Paul's (Ward 22)

Catholic Family Services of Toronto

Office phone: 416-921-1163
Fax: 416-921-1579
E-mail:
Web site: www.cfsofto.org
Address: Catholic Pastoral Centre, 1155 Yonge St, Ste 200, Toronto, ON, M4T 1W2
Location: (Intersection) Toronto North (Yonge St-Summerhill Ave)

Canadian Red Cross - Toronto Region - First Contact Program

Office phone: 416-480-2500
Crisis phone: 416-771-9540 After hours emergencies
Fax: 416-480-2777
Web site: www.redcross.ca
Address: 1623 Yonge St, Toronto, ON, M4T 2A1
Location: (Intersection) Toronto North (Yonge St-St Clair Ave E)
Ward: St Paul's (Ward 22)
Contacts: Jean Suh, Coordinator
Hours: Mon-Fri 9-5 - after hours emergencies -- telephone answered Mon-Sun 24 hours
Languages of service: Arabic, English, French, Hungarian, Romanian, Russian, Shona, Spanish, Swahili
Eligibility: Refugee claimants
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Information and referral
  • drop-in
Organization type: Non Profit, United Way, Registered Charity
Subjects: Drop-in centres; Information and referral; Refugees
Other Services: See List
Record ID: MET4873
Last complete update: 2008-01-15
Last modification date: 2008-03-31

St Michael's Common Ground


Office phone: 416-653-3593
Fax: 416-653-3594
Address: St Michael and All Angels Church, 611 St Clair Ave W, Toronto, ON, M6C 1A3
Location (Intersection): Toronto North (Bathurst St-St Clair Ave W)
Ward: St Paul's (Ward 21)

Native Child and Family Services of Toronto

Epnigishmok Aboriginal Head Start Program
Office phone: 416-653-5381
Fax: 416-653-7984
E-mail:
Web site: www.nativechild.org
Address: St Michael and All Angels Church, 611 St Clair Ave W, 2nd Fl, Toronto, ON, M6C 1A3

Ontario. Ministry of Health and Long-Term Care

Office phone: 416-314-5518 INFOline ; 416-314-6197 Media inquiries
Toll-free phone: 1-800-268-1154 INFOline ; 1-866-797-0000 Telehealth ; 1-877-234-4343 Healthy Ontario
TTY phone: 416-327-4282 ; 1-800-387-5559 ; 1-866-797-0007 Telehealth
Fax: 416-314-8721
E-mail:
Web site: www.health.gov.on.ca
Address: Macdonald Block, 900 Bay St, Rm M1-B114, Toronto, ON, M7A 1R3
Location: (Intersection) Toronto Central (Bay St-Wellesley St W)
Ward: Toronto Centre-Rosedale (Ward 27)
Officers: Philip Hassen, Deputy Minister Stephen Lindsay, Manager, INFOline
Hours: Mon-Fri 8:30-5
Area served: Ontario
Languages of service: Amharic ; Arabic ; Bengali ; Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Filipino ; French ; German ; Greek ; Gujurati ; Hindi ; Italian ; Polish ; Portuguese ; Punjabi ; Russian ; Spanish ; Ukrainian ; Urdu ; Vietnamese ; not all languages available all the time
Eligibility: Call INFOline (416-314-5518, 1-800-268-1154) for information
How to apply: Call INFOline (416-314-5518, 1-800-268-1154) for instructions
Fees: None
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms * braille elevator with lowered buttons * street parking
Service description: Overall responsibility for health care system in Ontario * funds public and private hospitals, community and public health programs including community mental health * administers Ontario Health Insurance, Assistive Devices Program and Drug Programs Branch -- see separate entries * regulates hospitals and long term care facilities * operates provincial psychiatric hospitals and medical laboratories * coordinates emergency health services
INFOline 416-314-5518, 1-800-268-1154 -- telephone information and referral on Ministry of Health and Long-Term Care programs, including how to apply for Ontario Health Insurance, Ontario Drug Benefits and Assistive Devices Program * also distributes Ministry publications
AIDS Bureau -- advisory committee to Ministry of Health and Long-Term Care on AIDS related issues * provides funding to community-based groups * provides educational AIDS related information to the public * administration 416-327-8797 or toll free 1-800-268-6066
Telehealth Ontario 1-866-797-0000, TTY 1-866-797-0007 -- registered nurses provide 24 hour telephone information and referral on health related issues * assist callers to make informed decisions about symptoms, treatment and health care * emphasis on disease prevention and health promotion * access to interpreters for various languages www.HealthyOntario.com, 1-877-234-4343 -- online access to consumer health information in English and French * includes news, database of community resources, and information on specific health conditions * links to government and other health services
Organization type Provincial Government
Subjects AIDS; Coordinating organizations; Emergency services; Health education; Health services; Hospitals; Information and referral; Mental health; Public health
Other Services See List
Record ID MET0838
Last complete update 2005-09-23
Last modification date 2006-10-04

VHA Home HealthCare

Office phone: 416-489-2500
Toll-free phone: 1-888-314-6622
Fax: 416-489-7533 ; 1-888-576-3237
E-mail:
Web site: www.vha.ca
Address: 477 Mount Pleasant Rd, Ste 500, Toronto, ON, M4S 2L9
Location: (Intersection) Toronto North (Mt Pleasant Rd-Millwood Ave)
Ward: St Paul's (Ward 22)
Officers: Carol Annett, President and Chief Executive Officer
Hours: Office -- Mon-Fri 8:30-4:30 - on call -- Mon-Fri 4:30 pm-8:30 am - service provided Mon-Sun 24 hours
,b>Area served: City of Toronto and 905 area, depending on staff availability
Languages of service: English ; variety of languages spoken by staff
How to apply:
  • Call Community Intake department
  • may be referred to local Community Care Access Centre, or to Toronto Social Services Division
  • those on limited incomes may be eligible for United Way assistance
Fees: Available on request
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - braille and tone elevator with lowered buttons
Service description: In-home nursing, attendant and palliative care, personal support services, homemaking, family and child care, caregiver relief and emergency child care, infant and multiple birth support, foot care
  • health and wellness programs
  • Extreme Cleaning Service 416-482-4603 -- one-time home cleaning for individuals living with mental health disorders, at imminent risk of losing their housing due to being unable to keep their home environment up to public health standards
  • follow-up links to community supports
  • free
  • one-time heavy-duty cleaning assistance also available on fee-for-service basis to general population
Organization type: Non Profit ; United Way ; Registered Charity Subjects Attendant care; Children; Cleaning services; Disabilities; Foot care; Home health care; Home help; Homemaking; Hospice care; Mental health; Multiple births; Nursing care; Postnatal care; Respite care; Temporary child care Record ID MET1212 Last complete update 2007-09-25 Last modification date 2008-03-31

Planned Parenthood of Toronto - The House

Office phone: 416-927-7171
Fax: 416-961-2512
Web site: www.ppt.on.ca
Address: 36B Prince Arthur Ave, Main Fl, Toronto, ON, M5R 1A9
Location: (Intersection) Toronto North (Avenue Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)

Planned Parenthood of Toronto - Teen Sex InfoLine

Office phone: 416-961-3200
Web site: www.spiderbytes.ca
Mail Address: 36B Prince Arthur Ave, Main Fl, Toronto, ON, M5R 1A9
Hours: Mon-Wed 4-9 pm, Sat-Sun 12 noon-6 pm
Languages of service: English
Eligibility: Youth 13-16 years
Service description: Confidential telephone information and referral on sexual health issues by trained peer volunteers
Organization type: Non Profit ; United Way ; Registered Charity

Planned Parenthood of Toronto

Office phone: 416-961-0113
Fax: 416-961-2512
E-mail:
Web site: www.ppt.on.ca
Address: 36B Prince Arthur Ave, Toronto, ON, M5R 1A9
Location: (Intersection) Toronto North (Avenue Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)
Officers: Hazelle Palmer, Executive Director
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