Consumer Assistance and Protection


Care Watch Toronto

Office phone: 416-590-0455
Fax: 416-481-9829
E-mail:
Web site: www.carewatchtoronto.org
Address: 140 Merton St, 2nd Fl, Toronto, ON, M4S 1A1
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)
Contacts: Tammy Smith, Coordinator
Hours: Mon-Fri 10-3
Languages of service: English
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Network of individuals and consumer organizations dedicated to improving quality of life for recipients of long term care in their homes
  • advocates developing and maintaining high quality publicly funded programs allowing the frail elderly and persons who are chronically ill or disabled to remain in their own homes
  • periodic public meetings
  • Speakers Corner -- speakers on health and home care access issues
  • The Caring Game -- board game and facilitated workshops to raise awareness of concerns and feelings of those receiving care -- fee
Organization type: Non Profit
Subjects Advocacy; Home health care; Home support
Record ID MET4241
Last complete update 2007-12-07
Last modification date 2008-03-31

College of Massage Therapists of Ontario

Office phone: 416-489-2626
Toll-free phone: 1-800-465-1933 Ontario only
Fax: 416-489-2625
E-mail:
Web site: www.cmto.com
Address: 1867 Yonge St, Ste 810, Toronto, ON, M4S 1Y5
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)
Officers: Deborah Worrad, Registrar
Hours: Mon-Fri 9-4
Area served: Ontario
Languages of service: English
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Regulatory college
  • sets standards and guidelines for conduct and practice
  • investigates complaints
  • online directory of registered massage therapists
Organization type: Non Profit
Subjects Complaints; Massage therapists; Regulatory agencies
Record ID MET3657
Last complete update 2008-03-31
Last modification date 2008-03-31

Concerned Friends of Ontario Citizens in Care Facilities

Office phone: 416-489-0146
Fax: 416-489-0146
E-mail:
Web site: www.concernedfriends.ca
Address: 140 Merton St, 2nd Fl, Toronto, ON, M4S 1A1
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)
Officers: Lois Dent, President
Contacts: Sharon Jolliffe, Administrative Assistant
Hours: Answering machine
Area served: Ontario
Languages of service: English
Eligibility: Anyone experiencing difficulties with a long term care setting, including residents and friends or families of residents
Fees: Free - annual membership fee
Physical access: Meetings held in wheelchair accessible building including side entrance and barrier free washrooms
Service description: Advice, consultation and advocacy on care issues
  • promotes alternatives to institutional care
  • submits complaints when confidentiality required
  • public education about needs, rights, responsibilities in long term care settings
  • advocates improvements to long term care facility care and legislation
  • public meetings, newsletter
Organization type: Non Profit, Registered Charity
Subjects Advocacy; Chronic care hospitals; Complaints; Health services; Long term care facilities; Patient rights; Retirement homes; Seniors
Record ID MET0301
Last complete update 2007-12-18
Last modification date 2008-03-31

Toronto Vegetarian Association

Office phone: 416-544-9800
Fax: 416-544-9094
E-mail:
Web site: www.veg.ca
Address: 17 Baldwin St, 2nd Fl, Toronto, ON, M4P 1E4
Location (Intersection): Toronto Central (Beverley St-College St)
Ward: Trinity-Spadina (Ward 20)
Officers: Kathleen Farley, Executive Director
Contacts: David Alexander, Administrative Assistant
Hours: Resource centre and library -- Mon, Wed 6 pm-9 pm, Sat 1-4 pm
Area served: Greater Toronto Area
Languages of service: English ; French
How to apply: Call or visit during resource centre hours
Fees: None
Service description: Resource centre -- books, magazines, audio and video tapes available for viewing or loan
  • free literature
  • vegetarian books for sale
  • Publishes free annual Vegetarian Directory
  • annual Vegetarian Food Fair
  • coordinates Veggie Challenge
Organization type: Non Profit Subjects Nutrition; Special libraries; Vegetarianism Record ID MET6132 Last complete update 2006-11-07 Last modification date 2008-03-31
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