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Concerned Friends of Ontario Citizens in Care Facilities

Office phone: 416-489-0146
Fax: 416-489-0146
E-mail:
Web site: www.concernedfriends.ca
Address: 140 Merton St, 2nd Fl, Toronto, ON, M4S 1A1
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)
Officers: Lois Dent, President
Contacts: Sharon Jolliffe, Administrative Assistant
Hours: Answering machine
Area served: Ontario
Languages of service: English
Eligibility: Anyone experiencing difficulties with a long term care setting, including residents and friends or families of residents
Fees: Free - annual membership fee
Physical access: Meetings held in wheelchair accessible building including side entrance and barrier free washrooms
Service description: Advice, consultation and advocacy on care issues
  • promotes alternatives to institutional care
  • submits complaints when confidentiality required
  • public education about needs, rights, responsibilities in long term care settings
  • advocates improvements to long term care facility care and legislation
  • public meetings, newsletter
Organization type: Non Profit, Registered Charity
Subjects Advocacy; Chronic care hospitals; Complaints; Health services; Long term care facilities; Patient rights; Retirement homes; Seniors
Record ID MET0301
Last complete update 2007-12-18
Last modification date 2008-03-31