P.O.I.N.T. Inc. (People and Organizations in North Toronto)

Introductory Notes:

2. This document was prepared for POINT (People and Organizations in North Toronto) in October 2000. POINT is a community agency whose focus is to provide social and healthcare planning and leadership, and to deliver community information to those who live, work and study in North Toronto.
   Establishing a picture of who we are and where we come from is a fundamental step in understanding our community and its needs. Data on demographics, lifestyle and social issues provide a benchmark from which to plan for short and longer
   term needs, measure the future growth of our community and provide a resource to help us make decisions that move our community's businesses, health and social organizations forward in an informed way.

   Statistics are shown for the community of North Toronto, the City of Toronto, Ontario and Canada in order to highlight some of the ways in which North Toronto differs from the larger community. These differences contribute to the distinct personality of our community. Statistics are drawn from the 1996 Census and other sources as noted.
   North Toronto is defined as the area bounded by Highway 401, Bayview Avenue, St. Clair Avenue and Bathurst Street. Toronto refers to the amalgamated city of Toronto unless stated otherwise.

HOW MANY ARE WE?

Total population of North Toronto (1996)	134,605
Total population of Toronto (1996)	2,655,690
North Toronto population as a percentage of Toronto population	5.6%
North Toronto average annual percentage population growth (1991-96)	0.67%
Toronto average annual percentage population growth (1991-96)	0.95%
(These figures indicate that North Toronto is growing at a rate almost 30% slower than Toronto's growth rate.)
Projected 2000 population of North Toronto based on growth rate of 0.67%	138,249

WHO ARE WE?


§ Where do we come from?

In North Toronto, 28% (or 37,930) of the 1996 total population indicated a country of birth other than Canada.

In Toronto, 47% of the total population indicated a country of birth other than Canada. Therefore North Toronto receives immigrants at roughly 60% of the rate of Toronto.

An analysis of the constituents of the POINT catchment area indicates that 53% of residents list Canada as their country of birth. The balance 37,930(47%) list their country of birth
as:

North Toronto Residents Born Outside of Canada
United Kingdom	18%
United States	8%
Philippines	7%
Poland	4%
Germany, Hungary, Hong Kong, Iran, China & Yugoslavia	3%

Source
: Statistics Canada 1996 Census

Other countries indicated
by Statistics Canada consist of less than 3% of the population reporting birth countries other than Canada. The rate at which immigrants chose North Toronto as home over the period 1991-1996 is at about 60% of the rate of the rest
of Toronto.

§ Where do recent immigrants to North
Toronto come from?

Between 1991 and 1996,
about 6% of the total 1996 population of North Toronto moved here from another country. By comparison, 13% of the total 1996 population of Toronto came from another country over the same period. Therefore North Toronto is chosen by fewer immigrants, at 46% of the rate of Toronto.

North Toronto Recent Immigrants

North Toronto recent immigrants (1991-1996)	8,235
As above - as percentage of Toronto recent immigrants	2.6%
North Toronto comprised 5.6% of the population of Toronto; it received a smaller share (2.6%) of all immigrants settling in Toronto.

Source: Statistics Canada
1996 Census

For the period 1991-1996,
immigrants settling in North Toronto came from:
Recent Immigration: Countries of Origin

Country of Origin	Percentage of Recent Immigrants
Philippines	23%
Iran	8%
Yugoslavia, U.K., U.S.	6% each
Romania, Sri Lanka, China, Hong Kong	3% each
Poland, Russia, South Africa	2% each

Source: Statistics Canada
1996Census


§ Who are our visible minorities?


North Toronto's total
visible minority population is 16,715 or 12.5% of the community's total population.

This is below the overall Toronto
figure of 37.3% of total population. The breakdown of prevalent visible minority populations in North Toronto expressed in actual numbers and in terms of the total visible minority population of North Toronto is:

North Toronto Visible Minority Groups
Visible Minority Group	Percentage of North Toronto Population (Total 134,605)	Number	Percentage Of North Toronto Visible Minority Population (Total 16,715)
Arab/W. Asian	1.5	2005	12
Black	1.6	2173	13
Filipino	2.4	3176	19
S. Asian	1.2	1672	10

Source
: Statistics Canada 1996 Census


§ How old are we?

In North Toronto, the largest
portion of our population is in the 25 - 44 age group (38.2%) followed by those over 45 years (37.4%) and finally, those under 25 years (24.4%).

For social and healthcare
planning purposes, it is significant to note that, per capita, we have fewer children and more senior citizens than Toronto. North Toronto has a 20% smaller proportion of its population below the age of 25 than Toronto (North Toronto
- 24%, Toronto - 30%). At the other end of the scale, North Toronto has a 59% greater proportion of its population in the 85+ age group than Toronto (2.1% vs. 1.3%).

The proportion of North
Toronto's population up to age 14 is 60% lower than that of Toronto (15% vs. 18%). The proportion of population 15 - 24 is 24% lower than that of Toronto (9% vs. 12%). The proportion of North Toronto's population at 65+ years is
13% higher than that of Toronto (15% vs. 13%).

In Ontario, 35% of the population is 45+ years old. In Toronto, the percentage is 49.2 while in North Toronto the percentage is 54.7.

For those 65+, the percentages are:
Toronto 19.9
North Toronto 24.7
Ontario 12.5
Canada 12.4

The following table shows
further details:
Population By Age

Age in Years	North Toronto	Percentage	Toronto	Percentage
0 - 4	7275	5.40	156,285	6.55
5 - 14	12,895	9.58	269,190	11.28
15 - 24	12,700	9.44	296,575	12.43
25 - 44	51,415	38.20	835,785	35.04
45 - 64	30,060	22.33	507,730	21.28
65 - 74	10,365	7.70	190,410	7.98
65+	20,375	15.14	319,850	13.14
75+	10,010	7.44	129,440	5.43
85+	2820	2.10	31,425	1.32

Source: Statistics Canada
1996 Census

In examining only the age groups 45+ and 65+, North Toronto's demographic characteristics become clear:

Geographic Area	Age 45+	Age 65+
Toronto	49.2	19.9
North Toronto	54.7	24.7
Ontario	35.0	12.5
Canada	-	12.4

The age group 45-64 represents 21.3% of the Toronto population, 22.3% of the North Toronto population and 22.75% of the Canadian population.

(Source: Statistics Canada,
www.statcan.ca)

Clearly it is in the 65+ group that North Toronto profile significantly exceeds the municipal, provincial and national averages. Notwithstanding other factors, North Toronto's current critical needs for protection and support of this large proportion of the population will increase dramatically in the near future.

In 1998 in Ontario, those over age 65 made up 1.5 million of the province's population. That will double to 3 million by 2021. Concurrently, life expectancy is projected to increase by five years from 1996 to 2021.

(Source: C.D. Howe Institute,
May-June 1998 www.cdhowe.org)

It is important to note that elders are not a homogeneous group. Those who are 65-74 more closely resemble the age group under 65. Those from 75-84 may be characterized as in transition although they are 70% more likely to be hospitalized than those in the under 65 age group. Those who are 85+ are more likely to be characterized by conditions of old age.

What is our gender distribution?

In North Toronto 45% of
the population is male and 55% is female.

Males below the age of 14 outnumber females in that age group by 9%, while after the age of 15 females consistently outnumber males. In the 15 - 44 age group, there are 16% fewer males, in the 45 - 64 age group there are 18% fewer males and in the 65+ age group there are 42% fewer males than females. Again, these statistics are important to consider for business, healthcare and social planning.

North Toronto Population By Gender

Age	Male	Percentage Of Total Population	Female	Percentage Of Total Population
0-14	10,520	7.82	9,650	7.17
15-44	29,350	21.80	34,765	25.83
45-64	13,560	10.07	16,500	12.26
65+	7,495	5.57	12,800	9.57
Total	60,925		73,795

Source: Statistics Canada
1996 Census

The significantly higher female population of North Toronto, particularly as it ages, has unique issues. According to studies by Status of Women (Canada) www.swc_gc.ca/, unattached female elders experience a high rate of poverty - 43% of the Canadian population deemed in poverty in Canada in 1995. From 1995 to 2000, the use of food banks in Ontario by elders (primarily female) doubled.(Toronto Star, 29 April 2000) The OAS/GIS pension system contributes significantly to the problem because it is a system that was designed in an era when most of the workforce was male. While it can lift married elders out of poverty, it does not do so for lone female seniors, many of who were not in the paid
workforce long enough to be eligible for benefits.

Of great concern for many community organizations is and will continue to be the increasing impact of "intersectionality" when the age of a population intersects with other aspects of identity. These include disability, elder females, longevity, income and single isolation. Intersectionality exacerbates the depth of social, economic and healthcare problems and intensifies the need for broader community planning and support.

WHAT IS OUR LIFESTYLE?

§ What is our income?

North Toronto is relatively affluent, with a significantly higher income level on average than Toronto.

The average 1995 household income was ,569. This is 53% higher than the average Toronto household income of ,869.

One person household average incomes in North Toronto in 1995 were 32% higher than one person households in Toronto, while two+ person households in North Toronto had an average income 85.5% higher than two+ person households in Toronto.

§ What is our marital status?

Single people represent 38% of the population (35% in Toronto) while 45% are legally married and not separated (48% in Toronto), 8% are divorced (6% in Toronto), and 6.5% are widowed (6.8% in Toronto).

§ What is our unemployment rate?

North Toronto's 1996 unemployment rate for those over 15 and in the labour force was 5.43% - almost half that of Toronto's rate of 10.73%. The highest unemployment rates were in the 15 - 24 age group, where males in the labour force experienced an unemployment rate of 19.79% (20.3% in Toronto). The female rate was 15.32% (18.92% in Toronto).

§ What do our families look like?

Of all 64,325 private households
in North Toronto:

43% are 1-person households
(28% in Toronto)

30% are 2 person households
(29% in Toronto)

27% are 3+ person households
(43% in Toronto)

There are a total of 32,115
census families in North Toronto of which 51% are 2 person families and 49% are 3+ person families. The number of lone-parent families is 3,845 (12%), (19% in Toronto). The number of lone-parent families with no one in the labour force is 475 (1.4%), (4.5% in Toronto). The number of couple families with no one in the labour force is 3,605 (11%), (14.6% in Toronto). The total number of families in North Toronto with no one in the labour force is 4,080 (13%), (19% in Toronto).

§ What are our homes like?

Type of dwelling	North Toronto	Toronto
Apartment building	56%	50%
Single, detached house	34%	32%
Other - row house, semi-detached etc.	10%	18%

§ Are our homes affordable?

We have fewer homeowners
and more renters in North Toronto compared to Toronto. Of occupied private dwellings, 42% are occupied by owners and 58% are occupied by renters. In Toronto, 47.5% are owners and 52.5% are renters.

The average value of a private dwelling in North Toronto is 0,274, which is 28% higher than the average value of 2,737 in Toronto. While we pay more for our homes (rent and house payments) in North Toronto, we spend less on average of our household income for accommodation relative to Toronto.

The average gross rent in North Toronto was 3, 15% higher than the average gross rent in Toronto of 3. The average owner's major payment is 05, which is 35% higher than the average owner's major payment in Toronto.

In North Toronto, 35% or renters pay more than 30% of their incomes on gross rent. For privately owned dwellings, 16% of owners pay more then 30% of their incomes on the major home payment.

§ Do our families have access to public
housing? *

North Toronto represents 5.6% of the total population of Toronto. North Toronto has 11 public housing sites with family units. This is about 3.5% of all public family housing sites in Toronto.

§ ' Do our families have access to subsidized
childcare? *

Ward 22 (North Toronto) has an equity share of about 1% of Toronto's childcare subsidies. We receive less than this amount. About 200 children receive subsidized care while there is a wait list of another 200+. In order to meet demand, childcare spaces would have to be more than doubled. Wait lists for care are as follows:

Infant: Of all Toronto wards, North Toronto has the third longest wait list time of 8 months. The city average is 7.1 months.

Toddler: Ward 22 has a 12-month wait list. The city average is 11.3 months.

Preschool: Ward 22 meets the city average of 14.7 months for preschool subsidized care.

School Age:With a wait of almost 22 months, Ward 22 exceeds the city average wait of 17.6 months by more than 4 months.

§ ' Do we have access to recreation centers? *

Toronto is served by 5 municipal recreation centers. While North Toronto comprises 5.6% of the overall Toronto population, the 5 centers represent less than 4% of the city's municipal community centers.

§ ' Are our children safe? *

Police in North Toronto report there were 53 offences against children up to 12 years of age by non-family members and 30 offences by family members. The term offence includes physical and sexual abuse, abandonment, abduction, murder and manslaughter. Numbers are based on the 1996 - 1998 averages.

Appendix A

1968
North Toronto Committee Concerned About Youth was formed with the purpose of providing programs and services for youth in Wards 10 and 11.

1971
The name changed to POINT (People and Organizations in North Toronto) in order to reflect the broadened scope of the organization. POINT became the voluntary planning and development agency for social and health services in the North Toronto community and the information centre for these services.

To serve the people who live, work and study in North Toronto by improving availability and increasing awareness of the social and health services in the community through information, education and advocacy.

Toronto North Canada Citizenship and Immigration Centre Address: 55 St Clair Ave E, 2nd Fl, Toronto, ON, M4T 1M2 Mail Address: 25 St Clair Ave E, Ste 200, Toronto, ON, M4T 1M2 Intersection: Yonge St-St Clair Ave E Web Address: www.cic.gc.ca

Toronto North INTERCEDE for the Rights of Domestic Workers, Caregivers and Newcomers Address: 234 Eglinton Ave E, Ste 405, Toronto, ON, M4P 1K5 Intersection: Mount Pleasant Rd-Eglinton Ave E Office phone: 416-483-4554 E-mail: Fax: 416-483-9781 Officer: Ms Fely Villasin, Coordinator

Toronto North Midaynta Association of Somali Service Agencies Address: 1992 Yonge St, Ste 203, Toronto, ON, M4S 1Z7 Intersection: Yonge St-Millwood Rd Office phone: 416-544-1992 E-mail: Web Address: www.midaynta.com Fax: 416-440-3379 Officer: Ibrahim Absiye, Executive Director

Toronto North Ontario Council of Agencies Serving Immigrants Address: 110 Eglinton Ave W, Ste 200, Toronto, ON, M4R 1A3 Intersection: Yonge St-Eglinton Ave W Office phone: 416-322-4950 E-mail: Web Address: www.ocasi.org Fax: 416-322-8084 Officer: Debbie Douglas, Executive Director

Toronto North Quaker Committee for Refugees Address: 60 Lowther Ave, Toronto, ON, M5R 1C7 Intersection: Avenue Rd-Bloor St W Office phone: 416-964-9669 Fax: 416-920-5214 Officer: Eusebio Garcia, Refugee and Settlement Worker

Toronto North Toronto Community Hostel. Outreach Program Address: 191 Spadina Rd, Toronto, ON, M5R 2T9 Intersection: Spadina Rd-Dupont St Office phone: 416-925-4431 ext 17 Web Address: www.tchostel.org Fax: 416-925-4433 Officer: Ahmed Yusef, Outreach Worker

Toronto North Anduhyaun. Anduhyaun Emergency Shelter Address: 106 Spadina Rd, Toronto, ON, M5R 2T8 Intersection: Spadina Rd-Dupont St Office phone: 416-920-1492 ext 221 E-mail: Web Address: www.anduhyaun.org Fax: 416-920-6134 Officer: , Shelter Director

Toronto North Counterpoint Counselling and Educational Cooperative Address: 920 Yonge St, Ste 601, Toronto, ON, M4W 3C7 Intersection: Yonge St-Davenport Rd Office phone: 416-920-0268 ; 416-920-1701 Spanish ; 416-920-6516 Women's Program Line Contact: Gary Fohr, Men's Program Coordinator Web Address: www.counterpoint.coop Fax: 416-920-2387

Toronto North KCWA Family and Social Services Address: 27 Madison Ave, Toronto, ON, M5R 2S2 Intersection: Spadina Rd-Bloor St W Office phone: 416-340-1234 Contact: Lily Jungmin Park, Administrative Assistant E-mail: Web Address: www.kcwa.net Fax: 416-340-8114 Officer: Ms Younglee Ha, Executive Director

Toronto North Lighthouse Community Centre Address: 1008 Bathurst St, Toronto, ON, M5R 3G7 Intersection: Bathurst St-Dupont St Office phone: 416-535-6262 E-mail: Fax: 416-535-3293 Officer: Rob Datema, Executive Director

Toronto North MADD Canada. Toronto Chapter Address: 518 Eglinton Ave E, 1st Fl, Toronto, ON, M4P 1N6 Intersection: Bayview Ave-Eglinton Ave E Office phone: 416-924-2666 Contact: Kathy Mailman, Administrative Assistant E-mail: Web Address: www.madd.ca/toronto Fax: 416-924-3666 Officer: Carolyn Swinson, Co-President

Toronto North Metropolitan Action Committee on Violence Against Women and Children Address: 158 Spadina Rd, Toronto, ON, M5R 2T8 Intersection: Spadina Rd-Dupont St Office phone: 416-392-3135 E-mail: Web Address: www.metrac.org Fax: 416-392-3136 Officer: Wendy Komiotis, Executive Director

Toronto North Midaynta Association of Somali Service Agencies Address: 1992 Yonge St, Ste 203, Toronto, ON, M4S 1Z7 Intersection: Yonge St-Millwood Rd Office phone: 416-544-1992 E-mail: Web Address: www.midaynta.com Fax: 416-440-3379 Officer: Ibrahim Absiye, Executive Director

Toronto North Ontario. Ministry of Community and Social Services. Ontario Disability Support Program Address: Toronto Region, 477 Mount Pleasant Rd, 3rd Fl, Toronto, ON, M7A 1G1 Intersection: Mount Pleasant Rd-Millwood Rd Office phone: 416-325-0500 Web Address: www.cfcs.gov.on.ca/CFCS/en/programs/IES/ Fax: 416-325-0613 Officer: Pat Bader, Program Manager

Toronto North Toronto Child Abuse Centre Address: 890 Yonge St, 11th Fl, Toronto, ON, M4W 3P4 Intersection: Yonge St-Davenport Rd Office phone: 416-515-1100 E-mail: Web Address: www.tcac.on.ca Fax: 416-515-1227 Officer: Karyn Kennedy, Executive Director

Toronto North Toronto Child Abuse Centre. TALK Program Address: 890 Yonge St, 11th Fl, Toronto, ON, M4W 3P4 Intersection: Yonge St-Davenport Rd Office phone: 416-515-1100 Contact: Colleen Kamps, Program Manager Web Address: www.tcac.on.ca Fax: 416-515-1227

Toronto North Toronto Community Housing Corporation Address: 931 Yonge St, Toronto, ON, M4W 2H2 Intersection: Yonge St-Bloor St E Office phone: 416-981-5500 E-mail: Web Address: www.torontohousing.ca Officer: Derek Ballantyne, Chief Executive Officer

Toronto North Whyy Mee Family Counselling Foundation of Toronto Address: 53 Burnaby Blvd, Toronto, ON, M5N 1G3 Intersection: Avenue Rd-Eglinton Ave W Office phone: 416-481-5462 E-mail: Fax: 416-481-0753 Officer: Eugenia Pearson, Executive Director/Education Consultant

Toronto North YWCA Toronto Address: Bongard House, 80 Woodlawn Ave E, Toronto, ON, M4T 1C1 Intersection: Yonge St-St Clair Ave E Office phone: 416-961-8100 E-mail: Web Address: www.ywcatoronto.org Fax: 416-961-7739 Officer: Heather McGregor, Executive Director

Job Finding Club
Employment Assessment
Employment Resource Centres
Vocational Counselling
Work and job placement

Toronto North African Training and Employment Centre of Toronto Address: 1440 Bathurst St, Toronto, ON, M5R 3J3 Intersection: Bathurst St-St Clair Ave W Office phone: 416-653-2274 Contact: Raymond Tambwe, Coordinator E-mail: Fax: 416-653-7817 Officer: Mr Girma Alemu, Executive Director

Toronto North Canada. Service Canada. Employment Insurance. Toronto Centre Address: Arthur Meighan Building, 25 St Clair Ave E, 1st Fl, Toronto, ON, M4T 1M2 Intersection: Yonge St-St Clair Ave E Office phone: 416-973-6915 E-mail: Web Address: www.hrsdc.gc.ca Fax: 416-973-6040

Toronto North Canadian Hearing Society. Toronto Regional Office. Employment Services Address: 271 Spadina Rd, Toronto, ON, M5R 2V3 Intersection: Spadina Rd-Davenport Rd Office phone: 416-928-2533 Web Address: www.chs.ca/offices/toronto Fax: 416-928-2523 Officer: Stephanie Ozorio, Regional Director

Toronto North Canadian Hearing Society. Toronto Regional Office. Literacy and Basic Skills Address: 271 Spadina Rd, Toronto, ON, M5R 2V3 Intersection: Spadina Rd-Davenport Rd Office phone: 416-928-2532 Web Address: www.chs.ca/offices/toronto Fax: 416-928-2523

Toronto North Career Foundation. Central Toronto Employment Assessment Centre Address: 21 St Clair Ave E, Ste 1200, Toronto, ON, M4T 1L9 Intersection: Yonge St-St Clair Ave E Office phone: 416-920-5144 Contact: Jennifer White, Coordinator Web Address: www.careerfoundation.com/assessment.htm Fax: 416-920-0365 Officer: Kristin Morrison, Manager

Toronto North Community Living Toronto Address: 20 Spadina Rd, Toronto, ON, M5R 2S7 Intersection: Spadina Rd-Bloor St W Office phone: 416-968-0650 Contact: Karyn Swaffield, Project Manager E-mail: Web Address: communitylivingtoronto.ca Fax: 416-968-6463 Officer: Bruce Rivers, Executive Director

Toronto North Frontier College. Beat the Street Address: 35 Jackes Ave, Toronto, ON, M4T 1E2 Intersection: Yonge St-St Clair Ave E Office phone: 416-923-3591 E-mail: Web Address: www.beat-the-street.org Fax: 416-323-3522 Officer: Brent Poulton, Program Manager

Toronto North Frontier College. Literacy and Basic Skills Address: 35 Jackes Ave, Toronto, ON, M4T 1E2 Intersection: Yonge St-St Clair Ave E Office phone: 416-923-3591 Contact: Brent Poulton, Program Manager E-mail: Web Address: www.frontiercollege.ca Fax: 416-323-3522

Toronto North KCWA Family and Social Services Address: 27 Madison Ave, Toronto, ON, M5R 2S2 Intersection: Spadina Rd-Bloor St W Office phone: 416-340-1234 Contact: Lily Jungmin Park, Administrative Assistant E-mail: Web Address: www.kcwa.net Fax: 416-340-8114 Officer: Ms Younglee Ha, Executive Director

Toronto North Midaynta Association of Somali Service Agencies Address: 1992 Yonge St, Ste 203, Toronto, ON, M4S 1Z7 Intersection: Yonge St-Millwood Rd Office phone: 416-544-1992 E-mail: Web Address: www.midaynta.com Fax: 416-440-3379 Officer: Ibrahim Absiye, Executive Director

Toronto North NA-ME-RES. Employment Centre Address: 22 Vaughan Rd, Toronto, ON, M6G 2N1 Intersection: Bathurst St-Vaughan Rd Office phone: 416-653-3091 Web Address: www.nameres.org Fax: 416-653-8438 Officer: Rachel Shilling, Youth Employment Officer

Toronto North Ontario. Ministry of Community and Social Services. Ontario Disability Support Program Address: Toronto Region, 477 Mount Pleasant Rd, 3rd Fl, Toronto, ON, M7A 1G1 Intersection: Mount Pleasant Rd-Millwood Rd Office phone: 416-325-0500 Web Address: www.cfcs.gov.on.ca/CFCS/en/programs/IES/ Fax: 416-325-0613 Officer: Pat Bader, Program Manager

Toronto North Project Work Address: 2221 Yonge St, Ste 100, Toronto, ON, M4S 2B4 Intersection: Yonge St-Eglinton Ave E Office phone: 416-481-2211 Contact: Joel MacIntyre, Intake Coordinator E-mail: Web Address: www.projectwork.ca Fax: 416-481-2728 Officer: Bill Wright, Executive Director

Toronto North Toronto Community Employment Services Address: 2221 Yonge St, Ste 403, Toronto, ON, M4S 2B4 Intersection: Yonge St-Eglinton Ave E Office phone: 416-488-0084 E-mail: Web Address: www.tces.on.ca Fax: 416-488-3743 Officer: Laila Imeish, Executive Director

Toronto North Toronto Community Hostel. Outreach Program Address: 191 Spadina Rd, Toronto, ON, M5R 2T9 Intersection: Spadina Rd-Dupont St Office phone: 416-925-4431 ext 17 Web Address: www.tchostel.org Fax: 416-925-4433 Officer: Ahmed Yusef, Outreach Worker

Toronto North Toronto District School Board. Transitions to Employment. Toronto Centre Address: 21 St Clair Ave E, Ste 203, Toronto, ON, M4T 1L9 Intersection: Yonge St-St Clair Ave E Office phone: 416-395-8783 Contact: Ian Cooper, Project Administrator Web Address: www.tdsb.on.ca

Toronto North YWCA Toronto Address: Bongard House, 80 Woodlawn Ave E, Toronto, ON, M4T 1C1 Intersection: Yonge St-St Clair Ave E Office phone: 416-961-8100 E-mail: Web Address: www.ywcatoronto.org Fax: 416-961-7739 Officer: Heather McGregor, Executive Director

Toronto North Ontario Ministry of Community and Social Services Ontario Disability Support Program Address: Toronto Region, 477 Mount Pleasant Rd, 3rd Fl, Toronto, ON, M7A 1G1 Intersection: Mount Pleasant Rd-Millwood Rd Office phone: 416-325-0500 Web Address: www.cfcs.gov.on.ca/CFCS/en/programs/IES/ Fax: 416-325-0613 Officer: Pat Bader, Program Manager

Toronto North Toronto. Social Services Division. Central Toronto Social Services Address: 150 Eglinton Ave E, Ste 900, Toronto, ON, M4P 3E2 Intersection: Yonge St-Eglinton Ave E Office phone: 416-397-1800 Switchboard ; 416-397-5100 Intake Contact: Lorella DeSousa, Community and Labour Market Manager Web Address: www.toronto.ca/socialservices/index.htm Fax: 416-392-1801 Officer: Grace Nalbandian, Manager, Social Services

Toronto North Ontario. Ministry of Health and Long-Term Care. Acute Services and Community Health Division. Toronto Region Address: 55 St Clair Ave W, 8th Fl, Toronto, ON, M4V 2Y7 Intersection: Yonge St-St Clair Ave W Office phone: 416-327-8952 Fax: 416-327-7763 Officer: Marnie Weber, Regional Director

Toronto North Toronto Rehabilitation Institute. Hillcrest Centre Address: 47 Austin Terrace, Toronto, ON, M5R 1Y8 Intersection: Bathurst St-Davenport Rd Office phone: 416-597-3422 ext 4000 ; 416-59-REHAB ext 4000 Web Address: www.torontorehab.com Fax: 416-537-8628 Officer: Iris Hogan, Operations Director

Northern District Public Library Address: 40 Orchard View Blvd. Toronto, ON M4R 1B9 Phone: 416-393-7610 Wheelchair Accessible Hours: Mon. 9:00-8:30 Tues. 9:00-8:30 Wed. 9:00-8:30 Thurs. 9:00-8:30 Fri. 9:00-8:30 [Sept. to June] 9:00-6:00 [July/Aug.] Sat. 9:00-5:00 Sun. 1:30-5:00 [Sept. to Jun.]

Mount Pleasant Public Library Address: 599 Mt. Pleasant Rd. Toronto, ON M4S 2M5 Phone: 416-393-7737 Wheelchair Accessible Hours: Mon. Closed Tues. 12:30-8:30 Wed. 10:00-6:00 Thurs. 12:30-8:30 Fri. 10:00-6:00 Sat. 9:00-5:00 Sun. Closed

City Hall Public Library Nathan Phillips Square Address: 100 Queen St. West Toronto, ON M5H 2N3 Phone: 416-393-7650 Wheelchair Accessible Hours: Mon. 10:00-6:00 Tues. 10:00-6:00 Wed. 10:00-6:00 Thurs. 10:00-6:00 Fri. 10:00-6:00 Sat. Closed Sun. Closed

Deer Park Public Library Address: 40 St. Clair Ave. East Toronto, ON M4T 1M9 Phone: 416-393-7657 Wheelchair Accessible Hours: Mon. 9:00-8:30 Tues. 9:00-8:30 Wed. 9:00-8:30 Thurs. 9:00-8:30 Fri. 9:00-5:00 Sat. 9:00-5:00 Sun. Closed

Toronto Public Library Address: 789 Yonge St, Toronto, ON, M4W 2G8 Intersection: Yonge St-Bloor St E Phone: 416-393-7131 Answerline Web Address: www.torontopubliclibrary.ca Fax: 416-393-7083 Officer: Josephine Bryant, City Librarian Hours: Mon. 9:30-8:30 Tues. 9:30-8:30 Wed. 9:30-8:30 Thurs. 9:30-8:30 Fri. 9:30-5:30 Sat. 9:00-5:00 Sun. 1:30-5:00 [Sept. to Jun.]

Toronto North Toronto Public Library. Toronto Reference Library Address: 789 Yonge St, Toronto, ON, M4W 2G8 Intersection: Yonge St-Bloor St E Phone: 416-395-5577 Web Address: www.torontopubliclibrary.ca Fax: 416-393-7083 Officer: Linda Mackenzie, Director, Research and Reference Hours: Mon. 9:30-8:30 Tues. 9:30-8:30 Wed. 9:30-8:30 Thurs. 9:30-8:30 Fri. 9:30-5:30 Sat. 9:00-5:00 Sun. 1:30-5:00 [Sept. to Jun.]

Forest Hill Public Library Address: 700 Eglinton Ave. West Toronto, ON M5N 1B9 Phone: 416-393-7706 Wheelchair Accessible Hours: Mon. 9:00-8:30 Tues. 9:00-8:30 Wed. 9:00-8:30 Thurs. 9:00-8:30 Fri. 9:00-5:00 Sat. 9:00-5:00 Sun. Closed