~Income Support and Employment


Canada. Service Canada - Employment Insurance

Toll-free phone 1-800-531-7555 Automated Telephone Reporting Service (Teledec)
TTY phone 1-866-678-2785
Web site www.hrsdc.gc.ca
Hours Office -- Monday to Friday 8:30 am - 4:30 pm - automated telephone Employment Insurance Information Job Bank and My EI Information Online service -- Monday to Sunday 24 hours
Area served Canada
Languages of service English, French
Eligibility Persons legally entitled to work in Canada

Midaynta Community Services

Office phone: 416-544-1992
Fax: 416-440-3379
E-mail:
Web site: www.midaynta.com
Address: 1992 Yonge St, Ste 203, Toronto, ON, M4S 1Z7
Location: (Intersection) Toronto North (Yonge St-Millwood Rd)
Ward: St Paul's (Ward 22)
Officers:
Ibrahim Absiye, Executive Director
Mohamed Tabit, Program Manager
Hours: Mon-Tue, Thu-Fri 9-4:15; Wed 9-8
Area served: City of Toronto and vicinity
Languages of service: English, Somali, translation of documents -- Arabic, Italian, Romanian, Somali
How to apply: Call or drop in
Fees: None
Physical access: Wheelchair accessible with barrier free washrooms -- call for details
Service description: Assists in completion of sponsorship and landing forms
  • monitors sponsorship and immigration cases
  • follow up representation in Canada and overseas
  • settlement and orientation
  • referrals
  • general counselling
  • translation and interpretation
  • employment counselling
  • documentation
  • housing assistance
  • integration assistance
  • family violence and child welfare counselling
  • youth leadership development
  • youth sports and recreation
  • seniors services
Job Search Workshops (JSW) -- for new immigrants and Convention refugees, legally entitled to work in Canada - 3 or 4 day job search techniques workshops, covering labour market information, access to trades and professions, resume preparation, networking - extensive individual assistance Organization type: Non Profit
Subjects Counselling; Employment; Family counselling; Family violence; Form filling; Housing facilities; Immigrants; Immigration; Information and referral; Interpretation; Job search training; Leadership training; Official documents; Orientation; Recreation; Refugees; Resumes; Seniors; Settlement services; Somali community; Sponsorship; Translation; Vocational counselling; Youth
Record ID MET2766
Last complete update 2007-01-24
Last modification date 2008-03-31

Project Work

Office phone: 416-481-2211
Fax: 416-481-2728
E-mail:
Web site: www.projectwork.ca
Address: 2221 Yonge St, Ste 100, Toronto, ON, M4S 2B4
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: St Paul's (Ward 22)
Officers: Bill Wright, Executive Director, 416-481-2211 ext 233
Contacts: Mary Archer, Intake Coordinator, 416-481-2211 ext 227,
Hours: Mon-Fri 9-5
Area served: City of Toronto
Languages of service: English
Eligibility: Persons 18 years and over who have an intellectual disability or require extra support in learning an entry-level job - must be eligible to work in Canada
How to apply: Contact intake coordinator
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - braille elevator - entrance close to street parking
Service description: Support and Job Retention Program -- ongoing support and counselling in finding and maintaining paid employment
  • assistance learning new job duties
  • on site work visits and telephone contact to assist in solving work problems
  • resume updating
  • Supported Employment Program -- individualized job search assistance
  • life skills training
  • variety of unpaid 2-day work placements to explore job options
  • work placements include on-the-job training and support from a job coach
Employment For All - Removing the Barriers Project -- job coaching and support for participants not eligible for ODSP Employment Supports
  • Employment Resource Centre -- available to current and past Project Work participants
  • walk-in job search centre
  • access to computers, Internet, fax, photocopier and telephone
  • resource materials, job listings and labour market information
Other Services -- customized plans can be developed on a fee-for-service basis including employment training, employment assessment, employment preparation workshops, job placement, job coaching and job maintenance
Organization type: Non Profit, Registered Charity
Subjects Computers; Disabilities; Employment; Fax machines; Free services; Internet access; Job placements; Job search training; Life skills training; Photocopiers; Reduced cost services; Resumes; Special libraries; Vocational counselling; Vocational rehabilitation; Vocational training; Work placements
Record ID MET0938
Last complete update 2007-12-20
Last modification date 2008-03-31

Toronto Community Employment Services

Office phone: 416-488-0084
Fax: 416-488-3743
E-mail:
Web site: www.tces.on.ca
Address: 2221 Yonge St, Ste 403, Toronto, ON, M4S 2B4
Location: (Intersection) Toronto North (Yonge St-Eglinton Ave E)
Ward: St Paul's (Ward 22)
Officers: Laila Imeish, Executive Director
Hours: Mon-Fri 8:30-4:30
Area served: Greater Toronto Area
Languages of service: Arabic ; Armenian ; Chinese (Mandarin) ; English ; Spanish
Eligibility: Newcomer, immigrant or refugee women legally entitled to work in Canada - Employment Assistance Services -- unemployed persons not registered elsewhere, including those on social assistance
How to apply: Call or drop in to register for services
Fees: None
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - braille elevator - entrance close to street parking
Service description: Employment Assistance Services -- employment assessment centre
  • access to Employment Resource Centre (see below)
  • job search and interview skills
  • resume writing
  • information on occupational licences
  • networking
  • individual and group counselling
  • workshops, seminars, resource centre
Employment Resource Centre -- walk-in job search centre
  • access to computers, Internet, fax, photocopier and telephone for registered clients
  • staff assistance available
  • resource materials, job postings and labour market information
  • workshops
  • assistance with resumes
Women at Work (WOW) -- employment assistance
  • individual counselling and assessment to develop a back-to-work action plan
  • information and referral for English language and skills training programs
  • orientation to labour market, intensive job search and employment preparation workshops
  • career planning for choice or change of occupation
Organization type: Non Profit ; Registered Charity Subjects Computers; Employment; Fax machines; Free services; Immigrants; Internet access; Job search training; Occupational licences; Photocopiers; Refugees; Resumes; Special libraries; Telephones; Vocational counselling; Women
Record ID MET5213
Last complete update 2008-02-06
Last modification date 2008-03-31

Common Ground Cooperative

Office phone: 416-421-7117
Fax: 416-421-7116
E-mail:
Web site: www.commongroundco-op.ca
Address: 4 Overlea Blvd, Toronto, ON, M4H 1A4
Location: (Intersection) East York (Millwood Rd-Overlea Blvd)
Ward: Don Valley West (Ward 26)

Ontario March of Dimes - Employment Services

Office phone: 416-425-3463
Fax: 416-425-8832
E-mail:
Web site: www.marchofdimes.ca
Address: 10 Overlea Blvd, Toronto, ON, M4H 1A4
Location: (Intersection) East York (Millwood Rd-Overlea Blvd)
Ward: Don Valley West (Ward 26)
Officers: Kari-Ann Timothy, Regional Employment Services Manager
Hours: Monday - Friday 9-4:30
Area served: City of Toronto and York Region
Languages of service: English, French
Eligibility: Adults with physical disabilities
How to apply: Call or drop in
Fees: Funding available to eligible participants (will provide assistance in applying)
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description: Job placement
  • job search training
  • job coaching
  • vocational assessment and evaluation
  • computer training
  • Possibilities through Mentoring program
Partner in Strategic Employment Solutions (SES) -- see separate entry
Organization type: Non Profit, United Way, Registered Charity
Subjects: Computer training; Employment; Job placements; Job search training; Mentoring; Physical disabilities; Vocational counselling; Vocational rehabilitation
Other Services: See List
Record ID: MET4373
Last complete update: 2007-09-19
Last modification date: 2008-04-16

JOIN (Job Opportunity Information Network)

Notice No walk-in service
Office phone 416-241-5646; 416-241-JOIN
TTY phone 416-314-5701
E-mail
Web site www.joininfo.ca
Mail Address 1071 King St W, Ste 103, Toronto, ON, M6K 3K2
Officers Susan Howatt, Chair
Hours Mon-Fri 8:30-5 Languages of service English
Eligibility Persons with disabilities * employers
How to apply Call or visit website
Fees Free
Service description Job Opportunity Information Network -- a network of community agencies delivering employment support services
  • assistance finding and maintaining employment
  • recruitment assistance for employers
Strategic Employment Solutions -- for job seekers with disabilities, community service providers and employers
  • employment placement service
  • focus on providing accommodation for all disabilities
  • personal and confidential
Thinking Outside the Box, www.totb.ca -- bilingual website offering information, referrals and support to employers and job seekers on disability issues in the workplace Organization type Non Profit ; Registered Charity Subjects Disabilities; Employment Record ID MET0868 Last complete update 2008-01-31 Last modification date 2008-02-22

CNIB - Toronto Region

Office phone: 416-486-2500
Toll-free phone: 1-800-563-2642
TTY phone: 416-480-8645
Fax: 416-480-7700
Web site: www.cnib.ca
Address: 1929 Bayview Ave, Toronto, ON, M4G 3E8
Location: (Intersection) North York East (Bayview Ave-Eglinton Ave E)
Ward: Don Valley West (Ward 26)
Officers: Louise Goldhar, Manager, Services and Operations,
Contacts: Randy Firth, Coordinator, Community Relations,
Hours: Monday - Friday 8:30-4:30
Area served: City of Toronto
Languages of service: English ; sign interpreters - interpreters arranged for other languages
Eligibility: Persons with vision loss - anyone seeking information on vision health
How to apply: Referral by self, family member, friend or doctor - contact on-call worker to access services - request for service form available online
Fees: Most services free
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description: Functional vision assessment
  • sale of adaptive technologies and daily living aids
  • English as a Second Language classes
  • public education
  • identity cards for travel, entertainment and tax discounts
  • Counselling and Referral -- help with vision loss and the frustrations that can occur
  • Sight Enhancement (Vision Rehabilitation) -- how to make the most of remaining sight
  • Rehabilitation Teaching -- learning to adjust lifestyle to a visual impairment
    • improving communication skills by learning keyboarding, reading and writing braille, use of large print and tape recorders
  • Career and Employment Services -- vocational assessments
    • helps individuals explore career interests, develop employment plans, market to potential employers, investigate job opportunities and accommodations
    • Workplace Essential Skills Partnership (WESP) -- employability training program
    • partnership with Canadian Council on Rehabilitation and Work
  • Orientation and Mobility -- individual instruction
    • focus on being able to move around safely and independently
  • Technical Aids -- products specifically designed for people with little or no sight
    • visual aids for sale at all CNIB centres
  • CNIB Library for the Blind -- books and materials in braille and on audio cassette tape
    • talking book machines
    • transcription of vocational, educational and professional materials
  • Early Intervention Program -- direct and intensive services to children birth-6 years with visual impairment or blindness
  • Service Days -- brings CNIB services to local communities
  • Volunteer Services -- home visits, shopping, reading
  • Recreational Services -- information on clubs and programs
    • Lake Joseph Centre -- recreation and rehabilitative camp open June-October (subsidies available)
Organization type: Non Profit ; United Way ; Registered Charity
Subjects: Assistive devices; Blindness; Camps; Children; Document services; Employment; English as a second language; Eye services; Friendly visiting; Identification cards; Impaired vision; Job search training; Life skills training; Physical rehabilitation; Recreation; Shopping services; Special libraries; Testing; Transcription services; Vision aids; Vocational counselling
Other Services: See List
Record ID: MET0194
Last complete update: 2007-07-26
Last modification date: 2008-04-17

CNIB - Toronto Region - Literacy and Basic Skills

Office phone: 416-486-2500 ext 8286
Fax: 416-480-7717
Web site: www.cnib.ca
Address: 1929 Bayview Ave, Toronto, ON, M4G 3E8
Location: (Intersection) North York East (Bayview Ave-Eglinton Ave E)
Ward: Don Valley West (Ward 26)
Officers: Louise Goldhar, Manager
Hours: Monday - Friday 8:30-4:30
Area served: City of Toronto
Languages of service: English
Eligibility: Individuals with impaired vision who are out of school - special emphasis on individuals receiving social assistance through Ontario Works
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - braille and tone elevator - designated parking
Service description: Literacy, numeracy and essential skills services that help individuals achieve goals related to further education or training, employment or increased independence
  • support in clarifying upgrading goals and developing a training plan to achieve them
Also academic upgrading services that help individuals develop the necessary skills for entry into college-based post-secondary education and training programs (such as apprenticeship)
Organization type: Non Profit ; United Way ; Registered Charity
Subjects: Academic upgrading; Blindness; Braille instruction; First language literacy programs; Impaired vision; Literacy instruction; Vocational counselling
Other Services: See List
Record ID: MET0219
Last complete update: 2006-09-26
Last modification date: 2008-03-31

YMCA of Greater Toronto - Korean Services - Yonge Street Location

Office phone: 647-288-0249
Fax: 647-288-0250
Web site: www.ymcatoronto.org
Address: 5734 Yonge St, 2nd Fl, Toronto, ON, M4M 4E7
Location (Intersection): Toronto North (Yonge St-Finch Ave W)
Ward: Willowdale (Ward 23)
Officers: Katie Trivett, Director
Hours: Mon-Fri 9-5:30
Languages of service: Chinese (Mandarin) ; English ; Japanese ; Korean
Eligibility: Immigrants and families of immigrants from Korea including convention refugees
How to apply: Call for appointment
Fees: None
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Settlement services, including orientation and workshops on the education system, pensions (Old Age Security, Canada Pension Plan, Guaranteed Annual Income Supplement), banking information, income tax and business start ups
  • employment preparation services -- resume clinic, interview practice, information on specific occupations and access to professions and trades
Organization type: Non Profit ; United Way ; Registered Charity Subjects Business start ups; Job search training; Korean community; Orientation; Pensions; Refugees; Resumes; Settlement services Other Services See List Record ID MET1424 Last complete update 2008-02-05 Last modification date 2008-04-17
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