Office phone: 416-506-9888 English ; 416-701-4646 French
Fax: 416-506-0374
E-mail:
Web site: www.toronto.ccac-ont.ca
Address: 250 Dundas St W, Ste 305, Toronto, ON, M5T 2Z5


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Location (Intersection): Toronto Central (University Ave-Dundas St W)
Ward: Trinity-Spadina (Ward 20)
Officers: Camille Orridge, Executive Director
Hours: Mon-Fri 8-8, Sat 8:30-8, Sun 8:30-6, holidays 8:30-4:30 -- on-call coordinator -- Mon-Sun 24 hours -- walk in -- Mon-Fri 8:30-5
Area served: East York, parts of Etobicoke and North York, former City of Toronto, former City of York -- Scarborough from Eglinton Ave E-Lake Ontario; Warden Ave-Victoria Park Ave -- for service in the rest of Scarborough see Central East Community Care Access Centre
Languages of service: Chinese (Cantonese) ; English ; French ; staff or interpreters available for many other languages
Eligibility: Varies according to service -- must have Ontario Health Insurance
In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis -- those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities

Placement in long term care homes -- adults 18 years and over with disabilities, who require placement in long term care homes -- must meet one or more of the following conditions -- need assistance with tasks of daily living, or monitoring of medication, or availability of on site nursing, or must be at risk of being abused or abusing others, and community services are no longer sufficient
How to apply: Call above number for information -- home visit may be necessary to complete assessment

Placement in long term care homes -- eligible applicants will be placed on waiting list of one to three facilities in Ontario chosen by the applicant -- applicants will not be placed without their consent -- applicants may select individual facilities, but may not apply to them directly
Fees: Free with Ontario Health Insurance
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Arranges in-home or school-based health and social services, and placement in long term care homes

• service coordination
• information and referral for related community services
• brochures available in Braille, Chinese, English, Filipino, French, Greek, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Tamil, Vietnamese

In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, social work, nutritional counselling, personal support, homemaking

• if eligible for above services, other services may be provided such as drug card, medical equipment or supplies, laboratory services, transportation

Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families

• 2 components
• in-home health and personal support, services as listed above, with the addition of palliative care and respite care (caregiver relief)
• school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school

Acquired brain injuries -- access to and coordination of services

Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers

• such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based
• also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services

Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto

• does not include seniors apartments, retirement homes, or chronic care hospitals
• subsidies for ward accommodation may be available -- apply directly to facility after placement

Short stay -- respite for caregivers

• includes persons with Alzheimer Disease
• Convalescent Care -- following surgery or illness
• medical and therapeutic supportive care provided in a long term care facility
• usually 30-45 days

Crisis placements -- when support suddenly breaks down at home, person is placed wherever a bed is available, while awaiting placement in the facility of choice
Organization type: Non Profit ; Registered Charity
Subjects: Alzheimer disease; Case management; Children; Disabilities; Head injuries; Health assessments; Home health care; Home support; Homemaking; Hospice care; Information and referral; Long term care facilities; Mental health; Nursing care; Nutrition; Occupational therapy; Physiotherapy; Respite care; Seniors; Speech disorders; Vacation care; Youth Other Services See List Record ID MET3927 Last complete update 2007-06-03 Last modification date 2007-10-03