Central Community Care Access Centre - Sheppard Avenue Site

Office phone: 416-222-2241 ; 416-CCAC-241
TTY phone: 416-229-5825
Fax: 416-222-6517
Email:
Web site: www.central.ccac-ont.ca
Address: 45 Sheppard Ave E, Ste 700, Toronto, ON, M2N 5W9


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Location (Intersection): North York Central (Yonge St and Sheppard Ave E)
Hours: Mon-Sun 8:30 am-8:30 pm - staff persons on call 8:30 pm-8:30 am
Area served: North York
Languages of service: English ; French ; other languages through staff or interpreters
Eligibility: Varies according to service - must have Ontario Health Insurance
In-home health and social services -- need for professional or support services in the community (home or school) that cannot be met on an outpatient basis
  • those needing service may include adults and children with any illness, seniors, persons with physical, psychiatric or developmental disabilities
Placement in long term care homes -- adults 18 years and older with care needs that can be met in a long-term care home, who need nursing care, assistance with activities of daily living or on-site supervision, while other caregiving and community services are insufficient
How to apply: Call above number for information
  • home visit may be necessary to complete assessment
Placement in long term care homes -- eligible applicants will be placed on waiting list of up to 5 facilities in Ontario chosen by the applicant
  • applicants will not be placed without their consent
  • applicants may select individual facilities, but may not apply to them directly
Fees: Vary for different services
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - designated parking
Service description: Arranges in-home or school-based health and social services, and placement in long term care homes
  • service coordination
  • information and referral for related community services
In-home services -- nursing care, physiotherapy, occupational therapy, speech-language pathology, social work, nutritional counselling, personal support
  • if eligible for above services, other services may be provided such as drug card, medical equipment or supplies, laboratory services
Child and family services -- for children or youth with short or long-term disabilities or other special needs and their families
  • in-home health and personal support services as listed above, with the addition of palliative care and respite care (caregiver relief)
  • school-based services -- professional services to enable children with disabilities or ongoing diseases to attend school
Acquired brain injuries -- access to, and coordination of, services
Also information and assistance in linking to existing community support services, which may also be contacted directly by consumers
  • such services include friendly visiting, meals on wheels, volunteer transportation, security checks, that are relatively low in cost and primarily volunteer-based
  • also help finding other services, such as attendant care for persons with physical disabilities and supportive housing services
Placement in long term care homes -- access for admission to long term care homes, or for transfer to facilities outside Toronto
  • crisis placements
  • subsidies for basic (ward) accommodation may be available -- apply directly to facility after placement
  • for seniors apartments contact Housing Connections
Short stay -- respite for caregivers
  • includes persons with Alzheimer Disease
  • Convalescent Care -- following surgery or illness
  • medical and therapeutic supportive care provided in a long term care facility
  • usually 45-55 days

Organization type: Non Profit
Last complete update: 2012-05-15