The Ontario Caregiver Helpline provides caregivers with a one-stop resource for information and support. Whether you are looking for respite care in your area, a support group, information about financial supports available to caregivers, as well as help navigating the health and social service systems, the helpline is here to connect you to the resources you need.
The only resource of its kind in Ontario, the helpline is available to all caregivers – regardless of age, diagnosis or where they live. It provides 24/7 support because caregiving is not a 9-5 job.
The Ontario Caregiver Helpline is answered by professional Community Resource Specialists in English and French. Helpline representatives have been trained by caregivers to understand the unique needs of caregivers. They provide information, assessment and referral to connect people to community services based on their individual needs and preferences while considering the eligibility criteria of Ontario’s community programs and services.
All staff are trained in crisis calls, suicide prevention and legal requirements such as ‘Duty to Report.’
If you are in crisis and need immediate assistance, please call 911.