Settlement Services Listing

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  • Sponsorship
  • Visitor
  • Student
  • Removal Orders
  • Letter of Invitation
  • Overstay
  • Inadmissibility
  • Citizenship
  • Correspond with CIC
  • Represent at Hearing Immigration Refugee Board (IRB)

All services provided are affordable and confidential.

Contact: Mary Whitelaw, RCIC Member 513020
Phone: 416-818-4971




Working Skills Centre (WSC) is an innovative, community-based, non-profit, charitable organization that empowers immigrants, primarily women. Our purpose is to prepare our clients to fully participate in Canadian society by providing skills training, work experience, and settlement services that ultimately lead to employment.

Programs & Services:

Settlement Services

  • Free Citizen Preparation Test-We will help you work through the free study guide provided by Citizenship and Immigration Canada.
  • Newcomer orientation and information
  • Assisted access to other community services and social support
  • Referrals to services that address immediate client needs for housing, clothing or even domestic violence response and counselling
  • Form filling assistance and letter preparation to support applications for work permits, subsidized child care, volunteer work, training or leaves from work
  • Help in advocating on behalf of clients to their Social Services Case Workers and/or Labour Market
  • Managers to support participation in helpful programs and access emergency funds
  • Information and registration requirements for appropriate community programs, including skills training at WSC
  • Language, computer literacy, and numeracy skills assessment for employability readiness and training requirements
  • Referrals to programs that address skills gaps, including mentoring and bridging programs

Hours: Monday-Friday 8:30am-6pm and Saturday 8:30am-3:30pm



Social Café for Women
A FREE weekly networking opportunity for immigrant women, from the social community. Workshops and activities include:

  • Building communication skills
  • Reading and writing
  • Life skills and community resources
  • Creative and fun activities
  • Essential Skills for Computer Use

Date: Every Saturday from 11:30-12:30pm. Feel free to drop in any Saturday!
Contact: SILVA at 416-703-7770 ext. 211 or

WoodGreen helps people find safe, affordable housing, seniors live independently, internationally-trained professionals enter the job market, parents access childcare, children and youth access after-school programs, newcomers settle in to Canadian life, homeless and marginalized people get off the streets and youth find meaningful employment and training.

Programs & Services:

Our wide range of free services is offered in-person and online. They include:

  • orientation
  • counseling
  • English language programs
  • settlement and employment workshops
  • job search support
  • mentorship
  • connection to employers
  • employment bridging programs for internationally-trained professionals
  • certified Microsoft computer training
  • youth programs
  • self-help networks
  • newcomer volunteer program
  • social and recreational activities


To book an appointment with a counsellor send us an e-mail at

St. Stephen's Community House
St. Stephen’s Community House is a unique, community-based social service agency that has been serving the needs of Kensington Market and other neighbourhoods in Toronto since 1962. We are dedicated to making our communities stronger, happier and healthier.We offer services for more than 25,200 people a year and address the most pressing issues in our community: hunger, homelessness, unemployment, isolation, conflict, violence, HIV and AIDS.

Programs & Services:

  • Individual support with your immediate concerns in the new country
  • Newcomer orientation and information sessions
  • Newcomer support groups
  • Career guidance and employment preparation workshops
  • Access and referral to employment, health and education resources
  • Exciting family-oriented cultural and recreational events
  • Our counsellors speak English, Mandarin, Cantonese, Spanish, Farsi, Dari and Pashto
  • settlement services and wellness and nutrition support for pregnant and new mothers.

West Neighbourhood House
West Neighbourhood House will work in partnership with the community to promote personal and social change in order to achieve a safe, health and accepting society for all. To this end, we will work with our resources and the strengths of the community.

West Neighbourhood House enables less advantaged individuals, families and groups in the community to gain greater control over their lives and within their community.

Programs & Services:

Immigrant and Refugee Services: settlement, volunteer tutoring and mentoring, workshops, outreach and support to homeless newcomers

Parkdale Meeting Place: information and referrals to healthcare, legal services, support finding housing

North York Community House

North York Community House is a dynamic neighbourhood centre offering innovative programs and services to newcomers & residents, helping build strong, healthy communities.

Programs & Services:

Our Community Settlement Workers can assist with:

  • Referrals to employment services and other social services
  • Housing applications
  • Immigration and sponsorship forms
  • OHIP cards and health care
  • And much more…

Newcomer Orientation Week (NOW) is a peer-led program that helps recently arrived newcomer high school students learn all about their new schools and community. NOW helps the students become oriented to their new home and make friends.

Welcome and Information for Newcomers program (WIN) helps middle school students and their families become more familiar with their new school and communities. WIN is unique because it also gives an opportunity for parents to become more engaged in the school and learn about the Ontario school system.

Service is available in Spanish, Farsi, Tagalog, Tamil and Russian, as well as English.

Newcomer Women's Services Toronto
Newcomer Women’s Services Toronto was founded by a group of Latin American refugees in 1983. For the past 30 years, we’ve been helping immigrant women from all around the world to become part of the wider community. With the help of volunteers and community partners, our friendly, all-female staff provides employment and settlement services, skills development, and language training, completely free of charge. There are also programs for children, including child care for kids between 19 months and 6 years of age.

Programs & Services:

At Newcomer Women’s Services Toronto, we provide support, advocacy and information to individuals and families who need information and resources on many, different issues, including:

  • Computer Classes
  • Legal and Social Services
  • Housing and Tenant rights
  • Education and Health services
  • Employment and Job Search Assistance
  • Programs for Internationally Trained Professionals
  • Credential Evaluations
  • Shelter, Food and Clothing
  • Child, Youth and Family Resources
  • Filling out Forms and Application
  • Orientation to Toronto and Canadian life
  • Understanding Property Tax and Utility (Water) Billing in Toronto

CultureLink is a settlement organization that is both old and new. We have over 25 years’ experience in developing and delivering settlement services to meet the needs of diverse communities. Passionate about providing innovative services to newcomers, we adapt to changes and create new programs that best respond to and address our clients’ specific needs. Our team of 50 staff members, speaking more than 30 languages, is dedicated, knowledgeable, and multicultural. Our services connect cultures to build welcoming communities. We assist newcomers looking for employment, help families navigate the school system, and provide newcomer youth with the skills necessary for bright and successful futures. We support refugees and bring together new and established Canadians. In everything we do, we are committed to embracing differences and linking the new with the old.

Programs & Services:

Newcomer Settlement Program
Our Roma and Immigration workers provide settlement assistance to Roma and other newcomers. CultureLink assists refugee claimants with completing their applications for asylum, as well as other settlement issues. The Roma we serve are predominantly from the Czech, Slovak, and Hungarian republics. For these service users, immigration issues and day-to-day settlement services are addressed, such as dealing with social services and other local, provincial, and federal organizations.

In addition, we provide general settlement support including:

  • Information and referrals about community and government services such as healthcare, housing, legal, education, translation, and language training
  • Information and referral with finding a job or accessing training and skills development programs
  • Help filling out forms and applications

Career Mentoring
Recognizing that economic integration is an essential thread of all aspects of integration and is at the centre of our national interest, this initiative will assist newcomers to break employment barriers with the support of our volunteer mentors. Applying a group match approach, the career mentors help newcomer mentees enhance not only their skills, knowledge, and entrepreneurship but also their social capital in order to successfully integrate into the Canadian labour market.

Our Vision is to facilitate the well-being of diversified communities through social services. Our objective is to assist new immigrants to know more about the social system of Canada and help them to adapt to the Canadian style of living through our counselling services.

Programs & Services:

Types of Services

  • One-on-one Counselling
  • Telephone Enquiries
  • Information Workshops
  • Orientation Days for Newcomers
  • Settlement Factsheets
  • Computer Access
  • Information Bulletin Board
  • Settlement Place


Dates/ Times:
Monday – Friday: 9:00 am – 5:00 pm