ID Clinic is cancelled until further notice
Office phone
Crisis phone
Fax 416-653-1696
Email
Web site www.ycservices.com
Address 1651 Keele St, Toronto, ON, M6M 3W2


Location (Intersection) City of York (Keele St and Rogers Rd)
Contacts Francie Kendal, Manager, Communications
Hours Monday 9 am-5 pm, Tuesday to Thursday 9 am-8 pm, Friday 9 am-5 pm -- after hours -- answering service -- doctor on call for registered clients with medical emergencies, calls returned within one hour
Area served Former City of York
Languages of service English ; Spanish ; Somali ; Vietnamese
Eligibility All ages -- focus on families at risk, frail seniors, newcomers, refugees and immigrants, people with mental health issues, adults with developmental disabilities, homeless and underhoused persons, single mothers and their children
How to apply Appointment required for most services
Fees None
Physical access Wheelchair accessible building including main entrance and barrier free washrooms -- lowered elevator buttons -- designated and street parking
Service description Multiservice community centre including health and social services
Adult Protective Service Program -- for adults with developmental disabilities living independently in the community

• intake and assessment through Community Living Toronto-- see separate entry
• case management, advocacy, trusteeship, art program, social club

Community health centre -- primary health care

• perinatal care
• Diabetes Education Centre
• family planning
• sexually transmitted diseases
• community mental health program
• tuberculosis screening
• immunization
• chiropody
• medical assistance for assaulted women
• multicultural health education and outreach
• support groups for women
• Toronto Public Health dental clinic -- for children, youth, seniors and perinatal women
• no Ontario Health Insurance required for general services

Community legal clinic -- deals primarily with immigration, tenant issues, income maintenance and other poverty law issues

• summary advice and possible representation provided
• must meet financial eligibility guidelines for legal representation
• no financial restrictions

Community outreach -- income tax clinic

• housing search clinic
• forms completion clinic
• volunteer program
• community development

Community Support Programs -- ID clinic

• Vietnamese support group
• Spanish-speaking parenting group
• Having a Baby -- prenatal drop-in
• Living and Learning with Baby -- postnatal drop-in
• community kitchen for Spanish-speaking community
• organic community garden

Counselling services -- individual, family, marital, seniors' counselling

• crisis intervention including social, legal and health services for assaulted women
• parenting support and education
• information and referral
• case management for frail elderly
• newcomer support and counselling

Health promotion services -- health promotion displays and workshops

• Community Breastfeeding Centre
• Canada Prenatal Nutrition Program -- CPNP
• Diabetes Education Centre
• public education in various languages

Home support services -- provided by volunteers

• Snow Link, snow clearing registry -- fee
  Housing Help Centre -- assists persons with low incomes in obtaining adequate, stable housing
  • shared or self-contained options
  • housing counselling
  • eviction prevention
  • participates in Share the Warmth-- see separate entry
  • Housing Connections see separate entry Community Partner -- assistance with housing search and application process
  • crisis referral to shelters
  
  Rent Bank access centre -- interest-free loans to low income individuals, couples, seniors or families living in market rent units who face eviction as a result of rental arrears
  • must have legal status in Canada and meet income requirements
  • clients of Ontario Works, Ontario Student Loan Program, and Ontario Disability Support Program are not eligible
  • landlord and tenant mediation
  • money management advice
  • follow-up search assistance and community referrals
  • also interest-free loans for first and last month's rent deposit to move into more affordable housing
  Streets to Homes Program (see separate entry) -- follow-up case management services for individuals recently housed by the City
  Supportive Independent Living -- one-to-one support services for adults with developmental disabilities who require a higher level of home support
  Services provided by other agencies -- Community Living Toronto (intake for Adult Protective Service Program clients), Family Service Toronto, Lawrence Heights Community Health Centre, Toronto Public Health (dental clinic)
  Also access centre for Winter Warmth Fund, sponsored by Enbridge Gas Distribution, Toronto Hydro Electric System, and United Way Toronto -- assistance to low income individuals and families who are in arrears for their natural gas and electricity utility bills and have exhausted all other sources of financial support
  Organization type Non Profit ; Registered Charity ; United Way
  
  
  Last complete update 2009-10-09