Office phone 416-964-9595 ; 416-928-2500
TTY phone: 416-964-0023
Fax: 416-928-2523
E-mail:
Web site: www.chs.ca/offices/toronto
Address: 271 Spadina Rd, Toronto, ON, M5R 2V3

Location: (Intersection) Toronto North (Spadina Rd-Davenport Rd)
Ward: St Paul's (Ward 22)
Officers: Stephanie Ozorio, Regional Director Vinci Giancola, Intake Counsellor Katherine Hum-Antonopoulos, Vice President, Access and Counselling Programs
Hours: Mon-Fri 9-5 After Hours Emergency Interpreter Services -- Mon-Fri 5-9 pm; Sat-Sun, holidays 24 hours
Languages of service: American Sign Language (ASL) ; English ; Chinese (Cantonese), Chinese (Mandarin), English, Italian, Portuguese, Russian for seniors programs
Eligibility: Varies for different programs
Fees: Vary for different services
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms; braille elevators; limited parking after 8:15 am
Service description: After Hours Emergency Interpreter Services 1-866-831-4657 (TTY), 1-866-256-5142 (voice) --

• sign language interpreters for health or mental health emergencies

• American Sign Language (ASL) classes 416-928-2522 (voice) --
• individual classes, beginner to advanced
• special workplace contracts
• trains deaf individuals to become sign language instructors

• Audiology and Speech-Language Pathology 416-928-2502 (voice), 416-964-0023 (TTY) --
• develops and improves speech, language literacy (English and ASL), family communication
• some in-home service available
• Language Thru Play preschool program

• Connect Counselling Services --
• Community Mental Health Program 416-928-2512 (voice), 416-928-2511 (TTY) --
• individual, couple and family counselling
• case management
• consultation to service providers to increase sensitivity and awareness of mental health needs of deaf, deafened and hard of hearing persons
• presentations, workshops

• Educational Support Services --
• provides post-secondary institutions with note takers, sign language interpreters and assistive devices for part time students who are deaf, deafened or hard of hearing

• General Social Services --
• specialized supportive social services
• restoration counselling
• special assistance
• individual, couple and family counselling
• case management
• consumer advocacy
• networking and referral

• Hearing Aid Program 416-964-0023 (TTY) 416-928-2501 (voice) --
• hearing tests
• sells, prescribes and fits hearing aids
• repairs and cleans hearing aids and molds
• loaner aids available during repair period
• sells accessories, custom ear plugs, batteries

• Hearing Care Counselling 416-928-2502 (voice), 416-964-0023 (TTY) --
• communication and hearing care support services (priority to seniors 55 years and over)
• home visits for clients, their families and caregivers
• education of professionals and volunteers about hearing loss, communication strategies, assistive listening devices
• workshops, presentations

• Hearing Help Classes --
• supportive group environment for hard of hearing individuals
• coping with hearing loss
• improving communication skills
• physical and technical aspects of hearing loss

• Marketing Communications 416-928-2535 (voice), 416-928-2545 (TTY) --
• develops and distributes unbiased information
• quarterly publication
• information on other agencies in Canada
• book, video sales

• Ontario Interpreter Services 416-928-2520 (voice), 416-928-2521 (TTY) --
• professional ASL interpreters for medical, legal, business, employment, social and government services

• Technical Devices 1-800-537-6030 (TTY), 1-800-465-4327 (voice) --
• sale of assistive devices including TTY, alerting/signalling devices, FM systems, amplifiers

Also site for national office
Organization type: Non Profit ; United Way ; Registered Charity

Subjects: Advocacy; Case management; Children; Communication aids; Deafness; Family support; First language literacy programs; Home visits; Impaired hearing; Interpretation; Literacy instruction; Mental health; Publications; Sign language instruction; Sign language interpretation; Testing; Training programs Record ID MET0182 Last complete update: 2005-10-03 Last modification date: 2006-10-19